Capgemini Acquires WNS for $3.3 Billion: Biggest IT-BPO Deal of the Decade

French technology leader Capgemini has revealed plans to acquire WNS, a business process management (BPM) company with Indian roots, for a whopping $3.3 billion (about ₹28,280 crore) in an all-cash deal. This move is being seen as a major step in the global IT and BPM industry, with both companies’ boards already giving their approval. The deal is expected to close by the end of 2025, pending regulatory clearances.

Capgemini is offering $76.5 per WNS share, which is 17% more than WNS’s closing price on July 3 in New York. This price also stands 27% above the 30-day average and 28% higher than the 90-day average, making it an attractive offer for WNS shareholders.

The acquisition is expected to immediately boost Capgemini’s revenue and profit margins. By 2026, Capgemini predicts its earnings per share will rise by 4%, and by 7% in 2027, thanks to cost savings and operational synergies. The company estimates that revenue synergies could reach between €100 million and €140 million ($118–165 million), and annual cost savings could be €50–70 million by the end of 2027.

Strategic Benefits and Industry Impact

Capgemini’s CEO, Aiman Ezzat, said this acquisition will help the company lead the shift from traditional business process outsourcing (BPO) to AI-powered, intelligent operations. The two companies also plan to cross-sell their services, combining their strengths to serve a broader range of customers and industries.

Industry analyst Phil Fersht called this the biggest IT-BPO deal in a decade. While the deal will only increase Capgemini’s revenue by 5%, it will boost its global workforce by 19%. This highlights WNS’s strong presence in labor-intensive business operations.

Founded in Mumbai in 1996, WNS has grown into a global player in outsourcing and data analytics. The company helps clients analyze data, manage logistics, automate travel bookings, and predict customer behavior. WNS is currently listed in the US and has three main offices in New York, London, and Mumbai. With over 64,000 employees, WNS serves more than 700 clients from 64 delivery centers in 13 countries, covering sectors like travel, insurance, banking, retail, healthcare, and logistics.

WNS reported $1.31 billion in revenue for fiscal 2025, with a slight 0.6% drop, but profits increased to $170.1 million from $147.5 million the previous year. The company has averaged 9% revenue growth at constant currency over the last three years. Earlier in 2025, WNS also acquired Kipi.ai for $63.4 million to strengthen its capabilities in AI, analytics, and data.

According to HFS Research, the combined strengths of Capgemini and WNS could create a powerful platform for developing “Services-as-Software” solutions in a market expected to reach $1.5 trillion by 2035.

WNS CEO Keshav R. Murugesh believes the next phase of BPM will be driven by intelligent, AI-powered operations that deliver more strategic value to clients. As companies move beyond basic automation, they are now looking to adopt AI-powered autonomous systems to further reduce costs and improve efficiency. Murugesh says that AI adoption could help clients save up to 40% in operational costs.

By merging WNS’s deep industry expertise with Capgemini’s advanced AI and technology, the partnership aims to redefine how enterprises run their operations, making them smarter, more efficient, and data-driven.

Capgemini’s acquisition of WNS is set to reshape the BPM industry, combining global reach, AI innovation, and deep domain expertise to deliver next-generation business services across the world.

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